Privacy Policy

1. Scope

This Policy applies to information we collect when you use FileKit, visit our website or interact with us (for example via support, contact forms or social channels). By using FileKit, you agree that your information will be handled as described in this Policy.

2. Information We Collect

We collect information in three main ways: information you provide to us, information collected automatically, and information from third parties such as payment providers.

• Account & profile information. When you create or update an account, you may provide your name, username, email address, profile photo, bio, social links, preferred currency, and other profile details.
• Content & usage. We store the Files and metadata you upload (including titles, descriptions, attachments and access settings), as well as information about how you configure and share them, and how you interact with content (for example views, favorites, sales and analytics events).
• Payout & billing data. When you configure payouts or make purchases, we and our payment processors collect information such as billing details, transaction IDs, payment method type and payout account details (for example bank or UPI information). Card numbers and other sensitive payment data are handled by our payment processors and are not stored in full by us.
• Support & communications. If you contact us via support, contact forms or email, we collect the information you provide and our responses, including any logs or screenshots you choose to share.
• Log, device & analytics data. When you use FileKit, we automatically collect technical information such as IP address, device and browser type, operating system, pages viewed, referring URLs, approximate location, timestamps, and identifiers associated with your device or session. We may use this information for security, abuse prevention, analytics and performance monitoring.

3. Cookies & Similar Technologies

We use cookies and similar technologies to help operate and improveFileKit, including to keep you signed in, remember preferences, measure usage and protect against fraud and abuse.

You can control cookies through your browser settings. If you disable some cookies, parts of FileKit may not function properly.

4. How We Use Information

We use the information we collect for the following purposes:

• To provide, operate and maintain FileKit and related services.
• To create and manage your account, authenticate you and personalize your experience.
• To process purchases, subscriptions, commissions and payouts through our payment and banking partners.
• To provide analytics, reporting and insights (for example file views, sales, storage usage and engagement statistics).
• To communicate with you about your account, security alerts, service changes, and important updates.
• To respond to your requests, support tickets and feedback, and to improve the platform.
• To monitor for, detect, investigate and help prevent fraud, abuse, security incidents and violations of our Terms.
• To comply with legal obligations and enforce our agreements and policies.

5. Legal Bases (where applicable)

Depending on your location, we may process your information under one or more of the following legal bases:

• Contract. To provide the services you have requested under our Terms of Service.
• Legitimate interests. For example, to secure our services, prevent abuse, understand how our platform is used, and improve features.
• Consent. Where required by law, we may rely on your consent for certain types of processing (for example certain marketing communications). You can withdraw consent at any time, though this does not affect processing that has already occurred.
• Legal obligations. To comply with applicable laws, regulations, court orders and lawful requests from authorities.

6. How We Share Information

We do not sell your personal information. We may share information in the following situations:

• Service providers. With trusted vendors who help us operate FileKit, such as cloud hosting, analytics, payment processing, email delivery, customer support and security providers. These providers process data on our behalf under contracts that limit their use of your information.
• Other users. Certain profile and content information is visible to other users, depending on your settings (for example your public profile, username and Files you make publicly accessible).
• Compliance & legal. When required by law or in response to valid legal processes, or when we believe in good faith that disclosure is reasonably necessary to protect the rights, property or safety of FileKit, our users or the public.
• Business transfers. In connection with a merger, acquisition, financing or sale of all or a portion of our business, your information may be transferred as part of that transaction, subject to appropriate safeguards.

7. Data Storage, Transfers & Retention

Our services are operated from India, and we may store and process data on servers located in India or other countries, depending on our infrastructure providers.

We retain information for as long as necessary to provide FileKit, comply with our legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we may delete it or anonymize it in accordance with our retention practices.

8. Security

We use reasonable technical and organizational measures to protect information against loss, misuse and unauthorized access. However, no online service can be completely secure, and we cannot guarantee absolute security of your information.

You are responsible for choosing strong passwords, keeping your login credentials confidential and promptly notifying us of any suspected unauthorized access to your account.

9. Your Choices & Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to access, correct or delete your data, or to object to or restrict certain processing.

• You can review and update much of your account and profile information directly within FileKit.
• You can request deletion of your account as described in the app or by contacting us. Some data (for example transaction records) may be retained where required by law or for legitimate business purposes.
• You can opt out of certain non-essential communications by using the unsubscribe links in those messages or by adjusting your settings where available.
• If you have questions about your rights or wish to exercise them, please contact us using the details below.

10. Children's Privacy

FileKit is not directed to children under the age of 13 (or the minimum age in your jurisdiction where parental consent is required). We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information without consent, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you (for example via email, in-app notice or an updated date at the top of this page). Your continued use of FileKit after changes take effect constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@filekit.app
Company: Flikko Technologies
Location: Kakinada, Andhra Pradesh, India